Delete your BeenThere account

BeenThere works fully without an account. An online account exists only if you turned on Online features.

Delete from the app (recommended)

1. Open BeenThere > Settings > Online features.
2. Choose Go offline, switch on Also delete my online data, and confirm.

This removes your online account, everything you shared, your membership in groups, and the groups you own from the server.

What is deleted

• Deleted from the server: account id and keys' public parts, group membership, encrypted items, the email fingerprint, the groups you own.
• Not on the server at all: your office days, places, visits and notes. Remove them by uninstalling the app or clearing its data.

Cannot open the app?

Email [email protected] from your device's recovery details. Because the server stores no readable personal information, we can only delete an account if you can prove it with the app's identity; otherwise shared items are removed automatically about 60 days after their month.

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